Design Document
This sample Design Document for my Resident Retention and Lease Renewals module outlines the process of defining the business purpose, target audience, training goals, training recommendations, learning objectives, deliverables, high-level course outline, and evaluation plan.

Evaluation Plan
This was my final project from my Evaluation and Assessment course. The course was an in-depth study in Kirkpatricks Four Levels of Evaluation.
The most valuable outcome for me was learning how to tackle the often tricky challenge of determining and assessing ROI.

Storyboard
Interactive software simulation to build learner confidence in using an online ordering platform
This was my project for my Interactive eLearning course in my Certificate Program. It's a Storyboard mockup that lays out branching options for an eLearning module that involves an interactive software simulation.

User Experience Testing Plan
Usability and User Experience Testing is a critical part of the design process. Here's a plan that allows for the maximum benefit of testing in the shortest amount of time.
